Open Returns
Last updated automatically · Make synced 4 minutes ago · 3 scenarios running
OPEN RETURNS
9
+2 since yesterday
URGENT (48hr+)
2
Action needed now
AVG RESOLUTION
31hr
↓ 4hr vs last week
RESOLVED TODAY
6
All within 48hrs
Returns Queue
| CUSTOMER | ITEM | REASON | AMOUNT | STATUS | 48HR DEADLINE | ACTION |
|---|---|---|---|---|---|---|
Marcus Thompson #4821 · SAP-RET-0041 |
Hydraulic Valve Kit | Damaged | $312.00 | URGENT | 2h 14m left |
|
Jennifer Walsh #4808 · SAP-RET-0039 |
Pressure Gauge (x3) | Wrong Item | $187.50 | URGENT | 5h 40m left |
|
David Chen #4815 · SAP-RET-0043 |
Gasket Set — Industrial | Damaged | $94.00 | ITEM RECEIVED | 18h 30m left |
|
Sarah Kowalski #4812 · SAP-RET-0042 |
Bearing Assembly (x2) | Wrong Item | $228.00 | ITEM RECEIVED | 22h 10m left |
|
Robert Alvarez #4819 · SAP-RET-0044 |
Coupling Flange | Damaged | $156.00 | ITEM RECEIVED | 31h left |
|
Amy Patterson #4822 · SAP-RET-0045 |
Seal Kit — Standard | Other | $67.00 | ITEM RECEIVED | 38h 15m left |
|
Thomas Nguyen #4810 · SAP-RET-0040 |
Pump Impeller | Damaged | $445.00 | WAITING FOR ITEM | Clock starts on scan | |
Lisa Hernandez #4817 · SAP-RET-0046 |
Control Valve (x2) | Wrong Item | $290.00 | WAITING FOR ITEM | Clock starts on scan | |
Kevin Brooks #4823 · SAP-RET-0047 |
O-Ring Assortment Pack | Damaged | $38.00 | WAITING FOR INFO | AI follow-up sent |